General Info

Garbage Carts

Three sizes of garbage carts are available:

30 gallon (usually green)
60 gallon (usually grey)
90 gallon (usually brown)

recyling day

Recycling Bins

Recycling bins are available at Fire Stations. Additional recycling bins are available free of charge from any City of Austin Fire Station (4301 Speedway or 201 West 30th St.). Make sure you bring a current utility bill to show you are a Solid Waste Services customer.

Welcome to NUNA

Who to Call

Call 3-1-1 or report an ONLINE city service request HERE

This service is for the following types of requests:

 

Code Violations (Click HERE to find out more about each type)

  • Adult-Oriented Businesses
  • Businesses and Industry
  • Construction Without a Permit
  • Dangerous Structures
  • Fences (Not on MOPAC)
  • Fire-Damaged Buildings
  • Garage Sales
  • Garbage Carts Left at the Curb
  • Housing in Substandard Condition
  • Illegal Dumping
  • Junk and Accumulated Rubbish
  • Mobile Vendor on Private Property
  • Running a Business from Home
  • Signs
  • Stagnant Water
  • Storage of Vehicles (e.g. excess and non-functional)
  • Swimming Pools
  • Tree Limbs Blocking Right of Way
  • Weeds or Grass Over 12 Inches

Other City Services: (Click HERE to read more about these services)

  • Alley & Unpaved Street Maintenance
  • Bicycle Issues (Obstacles, Bike Lane Requests, Bike Rack Requests)
  • Bridge Repair
  • Curb/Gutter Repair
  • Graffiti Abatement
  • Erosion
  • Pavement & Pothole Repair
  • Road & Sidewalk Repair
  • Signage
  • Standing Water

 

For these complaints, either call 3-1-1 or these direct numbers:

  • Abandoned and Junk Vehicles: VEHICLE ABATEMENT, (512) 974-8119
  • Barking Dogs – Directly filed with Municipal Court, (512) 974-4800
  • Tree Maintenance & Issues – Call 311
    • Public Trees
    • Blind Corner Abatement
    • Residential Trees
    • Brush Pick-up
  • Austin Energy Power Line Issues (512) 974-9400
  • Noise – Call 311 – will be referred to APD Non-Emergency

Other Useful Numbers:

  • Board of Adjustments, (512) 974-2686
  • Development Assistance Center, (512) 974-6370
  • Landlord/Tenant Relations: Austin Tenants Council, (512) 474-7006
  • Building Permits, (512) 978-4000

 

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