Who to Call
Call 3-1-1 or report an ONLINE city service request HERE
This service is for the following types of requests:
Code Violations (Click HERE to find out more about each type)
- Adult-Oriented Businesses
- Businesses and Industry
- Construction Without a Permit
- Dangerous Structures
- Fences (Not on MOPAC)
- Fire-Damaged Buildings
- Garage Sales
- Garbage Carts Left at the Curb
- Housing in Substandard Condition
- Illegal Dumping
- Junk and Accumulated Rubbish
- Mobile Vendor on Private Property
- Running a Business from Home
- Signs
- Stagnant Water
- Storage of Vehicles (e.g. excess and non-functional)
- Swimming Pools
- Tree Limbs Blocking Right of Way
- Weeds or Grass Over 12 Inches
Other City Services: (Click HERE to read more about these services)
- Alley & Unpaved Street Maintenance
- Bicycle Issues (Obstacles, Bike Lane Requests, Bike Rack Requests)
- Bridge Repair
- Curb/Gutter Repair
- Graffiti Abatement
- Erosion
- Pavement & Pothole Repair
- Road & Sidewalk Repair
- Signage
- Standing Water
For these complaints, either call 3-1-1 or these direct numbers:
- Abandoned and Junk Vehicles: VEHICLE ABATEMENT, (512) 974-8119
- Barking Dogs – Directly filed with Municipal Court, (512) 974-4800
- Tree Maintenance & Issues – Call 311
- Public Trees
- Blind Corner Abatement
- Residential Trees
- Brush Pick-up
- Austin Energy Power Line Issues (512) 974-9400
- Noise – Call 311 – will be referred to APD Non-Emergency
Other Useful Numbers:
- Board of Adjustments, (512) 974-2686
- Development Assistance Center, (512) 974-6370
- Landlord/Tenant Relations: Austin Tenants Council, (512) 474-7006
- Building Permits, (512) 978-4000
